Privacy Policy
Last Updated: 17 April 2026
1. Introduction
Welcome to Kilnwood exterior cleaning. We are committed to protecting your personal data and respecting your privacy. This policy explains how we handle your information when you visit our website, contact us for a quote, or use our services in Horsham, Crawley, and the surrounding areas.
2. The Data We Collect
When you interact with us, we may collect the following information:
- Identity Data: Your name.
- Contact Data: Your phone number, email address, and physical address (for providing quotes and carrying out work).
- Technical Data: Your IP address and how you use our website (collected via cookies).
3. How We Use Your Data
We use your information only when the law allows us to. Most commonly:
- To provide a quote for pressure washing services.
- To carry out the work you have booked (Performance of a Contract).
- To comply with UK tax and accounting laws (Legal Obligation).
4. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually 6 years for tax records).
5. Your Legal Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights including:
- Access: The right to ask us for copies of your personal information.
- Rectification: The right to ask us to correct information you think is inaccurate.
- Erasure: The right to ask us to erase your personal information in certain circumstances.
6. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact:
Clint Strevens at kilnwood exterior cleaning Email: Kilnwoodexteriorcleaning@gmail.com
Address: bertha court Kilnwood Vale Horsham
Phone: 07377477835
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issue